Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. I’m using an MP Skip to main content. Remove any jammed media with care. The email address entered is already associated to an account. Insert the printer CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

Uploader: Gardagore
Date Added: 23 March 2015
File Size: 61.30 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 24019
Price: Free* [*Free Regsitration Required]

SOLVED: My hp laser jet cannot scan documents in – Fixya

Click the HP or Hewlett Packard folder, and then click the folder for your printer. If you see What are you scanning in the upper-left corner of the window, select Documentnot “Picture. If Adobe Reader is not installed, continue to the next step to download and install the software. The DPI rsolution will determine the size of the file also. For these printers, use Windows Devices and Printers to obtain the print and basic scan drivers, and then use the steps in this document to scan with the following printers:.

Lately during the filling cycle water hammer is occurring.

You can’t post conmments that contain an email address. Not finding what you are looking for? Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.


Answer questions, earn points and help others Answer questions. Here’s a link to this laserejt service Good luck!

Please assign your manual to a product: Laser cn All-In-One Printer. Otherwise, paper jams will continue to occur.

How can I scan to a pdf file with my HP LaserJet 3390 using Windows7 Pro?

Take out laserhet page gently. Click the Uninstall option, and then follow the on-screen instructions to complete the software removal. Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. PDF is the format in which your scanned document will be saved at.

Europe, Middle East, Africa. If the model specific driver that you are looking for does not appear in the list of available printers, clicking the Windows Update button underneath the list of available printers may provide additional drivers to choose from. Remove any jammed media with care.

Posted on Sep 21, Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.


Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. If the Uninstall option does not display or is unavailable, continue to the next method to uninstall the software.

Check whether all packaging straps inside the ADF are removed.

lawerjet How does HP install software and gather data? If your All-in-One model is not listed above, it is not supported. What is this problem? The printer exits the menu settings and prints the report.

HP LaserJet All-in-Ones – Use the software in Windows to scan

Control Panel Home view: You can’t post conmments that contain an email address. Re-open the application and change the scan document setting to or higher to resolve the issue. If PDF is an option, no further steps are necessary.

LOG” on your computer.