How satisfied are you with this response? You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Let HP identify any out-of-date or missing drivers and software. Is my Windows version bit or bit? No software or drivers are available for this product with the selected operating system.

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This could take up to 3 minutes, depending on your computer and connection speed. This driver was not compatible with Windows 7 and was causing the seried Spooler” to stop and to cause any other installation to fail. Choose ‘Refresh’ to update the list. HP Download and Install Assistant makes it easy to download and install your software.

HP Officejet J Series device driver for Windows 7 – Microsoft Community

Do more than just fax with one compact machine built for today’s business needs. I have uninstalled the software a few times and I have attempted to install by having Microsoft plug and play make the decisions.


Open download list See your browser’s documentation for specific instructions. Up to x optimized dpi color when printing color from a computer and input dpi.

The printer is working just fine now! This site in other languages x. Select your operating system and version. Follow this checklist to stop these prints: The list of all available drivers for your product is shown above.

For more information go to http: The solution ended up being a removal of the printer driver for another printer that was previously installed when I was using Vista.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? This thread is locked.

HP Customer Support – Software and Driver Downloads

Did this solve your problem? Remove selected files Download files. For details see http: One-year limited hardware warranty backed by HP Customer Care, service and support; one-year technical phone support.

You can follow the question or vote as helpful, but you cannot reply to this thread. When I had srries printer connected to the computer and I attempted to update using windows update, I believe that it said that it was an optional update, but when the printer was not connected, the update did not show up.


I have installed different versions of the software, and each time I am told that there is not a driver that exists for the HP Officejet J Series.

Select your desired files and a list of links will be sent by email. Actual yield varies considerably based on content of printed pages and other factors. Bryan Millet Created on September 6, J3600 don’t see my operating system. Modify your browser’s settings to allow Javascript to execute.

The list of recommended drivers for your product has not changed since the last time you visited this page. HP is compiling your results.

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